AI Fluency for Leaders

3 Hours. On Demand. CPD Certified.

There’s a lot of pressure to understand AI. How it works. What it means for the business. How to implement it. The ground’s been moving fast and it’s hard for anyone to keep up, filter out the noise (most AI advice comes from someone selling something), and embed it successfully while managing the risks.

When you become AI fluent, you navigate this landscape with ease.

  • You ask the right questions.

  • You spot the big opportunities and steer clear of the risks.

  • You back the things that move your business and walk past the things that won’t.

  • You stop waiting for someone to tell you what’s safe, because you can see it for yourself.

Become AI fluent

AI Fluency for Leaders is a CPD-certified workshop that gets you there. Three hours. Online. On demand.

Most AI training teaches you which buttons to press. This one teaches you when to press them. You’ll build fluency across the six dimensions that matter - core AI concepts, AI tools, AI in your industry, macro AI context, AI ethics, and mindset - so you leave able to think clearly about AI (and act confidently). No technical background needed. If you can run a meeting, you can follow this.

AI Fluency for Leaders is free for paid subscribers to the Humans in the Loop.

You’ll leave the workshop able to:

  • Explain what AI is and how it actually works

  • Name the major AI players and tell the main tools apart

  • Spot where AI adds real value to your business (and where it poses risk)

  • Navigate the ethics of AI, and think for yourself while using it

  • Make decisions with a clear framework, instead of a guess

How it works:

  • Sign up for the session by becoming a paid subscriber to the Humans in the Loop

  • Get started immediately.

  • Work through the material at your own pace.

  • Submit your assignment.

  • Receive your CPD completion certificate.

  • You leave with a set of resources to put it all into practice.

Become a paid subscriber to Humans in the Loop to access the course.

Meet your trainer

Heather Baker has built, scaled, and sold businesses. She’s led AI transformations, built AI products, and has trained more than 1,500 leaders in AI. She holds an MBA from London Business School and an MA in Psychology from the University of Cape Town. Heather was named Ethical AI Leader of the Year 2025, and was shortlisted in the UK StartUp Awards for Education & Training Provider of the Year in 2026.

You’re not being taught AI by an evangelist with something to sell. You’re learning from a leader who has been commercially accountable for these decisions, and who teaches you to make them for yourself.

AI Fluency for Leaders is free for paid subscribers. Become a paid subscriber today.

This workshop is for you if:

  • You’re a leader or manager in any type of organisation

  • You’re curious (not necessarily enthusiastic) about AI

  • You want to make informed, intelligent decisions about AI

CPD-certified. Become AI fluent.

This is the course that gives you the thinking framework to lead AI confidently. Not which buttons to press. Not which tools to buy. The ability to ask the right questions, evaluate any AI proposal, spot the risks before they become crises, and make decisions you can defend.

This course was built by someone who has spent 20 years running and scaling businesses, not building software. The AI knowledge is deep. The business context is real.

The course is 3 hours. On-demand. CPD-certified.

What students have said about AI Fluency for Leaders

Real results. Real people.

Eliana B - Trustpilot review

“Heather’s clarity and engaging way of explaining helped me grasp every single one so well and encouraged me to put them into actual use!”


Jamie - Trustpilot review

“The best resource for AI content that I’ve come across. Super helpful to cover both theory and practical application, with easy to understand explanations.”


Barnaby - Trustpilot review

“I’ve now attended two of Heather’s talks. Heather really knows her stuff and tells it like it is. There’s no favouritism shown towards any particular model and she still maintains a healthy level of mistrust for the results that AI throws up.”


Phil - Google review

“Heather stays on top of the AI news, filters out the hype, and gives it to you straight! She has an engaging and authoritative style and is not afraid to have her own opinions. Suitable for anyone who is interested in AI but doesn’t have the time to keep on top of what’s happening.”


Rebecca - Google review

“The AI Edit is just what I was looking for. The AI Edit is helping me expand my use of AI to be more strategic, not just playing around with it.”


Béatrice - Google review

“The value Heather provides is unmatched. The sessions are practical, bite-sized, and designed for busy professionals. She manages to make complex topics like ethical adoption accessible.”


Elizabeth - Google review

“Heather and her team are incredibly knowledgeable and provide a lot of clarity in an age of AI slop. Highly recommended.”


James - Course attendee

“Thank you again for the course. I really enjoyed the depth, momentum, sprinkling of current up-to-date examples, leader positioning and practicality. Time flew by. I would fully recommend this programme.”

FAQs

Who is AI Fluency for Leaders designed for?

Leaders in any business or organisation who are curious about AI and want to make informed, intelligent decisions about it. You don’t have to be an enthusiast. No technical background needed.

How long is AI Fluency for Leaders?

Three hours.

What’s the format of AI Fluency for Leaders?

Online and on demand. Work through the material at your own pace. The course includes three exercises to help you implement AI intelligently in your business and your role.

Can I book the workshop for my team?

Yes. As well as the on demand sessions, the workshop can be booked as a bespoke in-house session for your team. Contact us to arrange it.

How many CPD points is it?

The course is three hours, which counts as three CPD units.

Will I receive a completion certificate?

Yes. It’s CPD-certified, and you’ll receive a certificate upon completion (once you have submitted your assignment)

What’s covered?

  • The six dimensions of AI fluency: concepts, tools, industry, macro, ethics, and mindset.

  • A framework for evaluating AI opportunities and risks in your business

  • A 90-day AI roadmap tailored to your business

  • A 40-question decision checklist for any AI project or vendor proposal

What will I leave with?

A clear understanding of AI and how it applies to your business, a set of resources to put it into practice, and a CPD certificate.

How is the course kept up to date?

The concepts and principles don’t change. The examples do - they’re pulled from recent developments in AI, so the course always reflects what’s happening now. It is updated every few months.

How much does it cost?

The course is free for paid subscribers to the Humans in the Loop.