I completely agree with your thoughts on AI as well. I see it being a tool that can help you, but only after you understand the process. Once you know the process you can use AI to help with some of the low touch parts of the process. Meaning you stay engaged with the key customer touch points. You still need a human in the loop to help your customers (who are also human) solve problems. That’s the key to sells. Humans helping other humans solve problems.
I wrote an article recently that adds to the AI agent conversation.
instead of being desperate for the sale, focus on adding value to the customer
So true
Love this article! Thanks for sharing!
I completely agree with your thoughts on AI as well. I see it being a tool that can help you, but only after you understand the process. Once you know the process you can use AI to help with some of the low touch parts of the process. Meaning you stay engaged with the key customer touch points. You still need a human in the loop to help your customers (who are also human) solve problems. That’s the key to sells. Humans helping other humans solve problems.
I wrote an article recently that adds to the AI agent conversation.
https://open.substack.com/pub/engsales/p/tft-ai-doesnt-fix-pipeline-ownership?r=jhbvp&utm_campaign=post&utm_medium=web
Titally agree!
Ah thanks so much for your comment - totally agree